Litokam help centre | Home

Got a question?
If you're feeling confused about the instruction, don't worry, we got you!
Contact us in the following ways or through online service. We'll be here 24/7 just for you!

    Online Chat
    Click the chat button in the
    bottom left cornter of the page
    Submit a ticket
    Email support team and we'll
    get back to you ASAP
    FAQs
    Check out similar answers
    before reaching out

      • Popular Articles

      • What SD card does the camera support? How much memory is required to record a day?

        Our camera support 4 GB to 128 GB micro SD cards. We recommend that you use a Micro SD card dedicated for cameras (the writing speed is greater than 20 MB/s). This Micro SD card has a higher writing speed, and the saved video will not be stuck or ...
      • Can I connect my camera to two phones?

        Please note. A camera can only support connecting to one cell phone account, if you want to use two cell phones to watch at the same time, we recommend that you log in with the same account and password in two phone or create different accounts to ...
      • How do I turn off the camera?

        There are two ways to turn the camera off. 1, You can simply unplug the camera. 2, You can turn on the private mode(means that the sleep mode) of the camera. The following are reference methods: 1, Enter the live video page. 2, Click the "feature" in ...
      • What should I do if the camera detects motion but not following them?

        Please check if Motion Tracking function has been activated. Also, please note that the camera can only track mitions horizontally but not vertically . ①Enter the live stream page, click the rightmost functions button on the down side. ②Scroll down ...
      • How do I share my camera with my family and friends?

        Three ways to share your camera with others. 1. Account sharing The easiest way is to share your account and password with others so that they can download the same app and log in to your account. Please select the correct region when logging in 2. ...