Is there a Windows/Kindle Fire version of the App?

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• Can I download the App on Apple iPad to use?

  Yes, you can download the App from the iPad App Store directly, just log in to your App account. However, the App interface is the same as the mobile version of the app interface and is not fully compatible with the iPad system at present. If you ...

• How do I check the firmware version and how do I update it?

  1, click "Enter Device" on the homepage of the app. 2, click "..." in the upper right corner. 3, find the device update, and click it. 4, you can view the firmware version, if there is a prompt to update it, then click Update it.

• How to format SD card on APP?

  If you want to format SD card, please follow the steps below: 1)Open the APP and click into the device; 2)Click “...” on the upper right corner; 3)Enter the settings page, click storage settings; 4)Click Format

• Is the App compatible with the Android tablet?

  Sorry, Our app is currently not compatible with Android tablets, and if you install the app on an Android tablet, we can’t confirm whether or not there will be an issue with the app crashing. If you have any questions, please contact customer support ...

• How to set the sound of app notification?

  Hello, the app notification sound follows your phone system ringtone, so you can just make sure to turn on your phone's ringtone.