SD Card Format Requirements

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• How to format SD card on APP?

  If you want to format SD card, please follow the steps below: 1)Open the APP and click into the device; 2)Click “...” on the upper right corner; 3)Enter the settings page, click storage settings; 4)Click Format

• The camera does not recognise the SD card?

  Please follow the steps below to troubleshoot: 1)Please check whether the SD card is inserted correctly and whether the front and back of the SD card are inserted correctly; 2)Whether the SD card format is correct; 3)Please take out the SD card again ...

• How to download/delete videos on SD card?

  If you want to download/delete SD card videos, please open the app, enter the device, then click function, click ‘Playback’. Then select the video you want, and click delete or download icon to delete or download. Meanwhile, you can also choose to ...

• What should I do if the SD card cannot be recognized after inserted in?

  First, please kindly check the storage capacity of your card，currently the cameras can only accept the micro SD cards from 4GB to 128GB. If your card is between 4GB to 128GB, but the camera still cannot read it, please insert the card to a computer ...

• What SD card does the camera support?

  What SD card does the camera support? Our camera support 4 GB to 128 GB micro SD cards. We recommend that you use a Micro SD card dedicated for cameras (the writing speed is greater than 20 MB/s). This Micro SD card has a higher writing speed, and ...