The night vision image is not clear?
Since the lights are dark at night, when the camera is turned on for night vision, the camera appears in black and white, can help the camera capture the image better when the ambient light is not good . However, if the environment suddenly appears bright, or there are obstructions, this problem can occur.
So to avoid the camera's image being unclear, we recommend that you adjust the ambient light or adjust the position,and try to keep reflective objects away from the device, such as mirrors, which will keep the image undisturbed.
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How to turn on night vision?
Hi there! To get started, just click "Enter Device" on the homepage of the app. Then, click "..." in the upper right corner. You'll see a list of options. Choose IR night vision. Then, select Auto or On.
Night vision picture is not clear, how can I adjust my night vision?
Please try adjusting the camera to another position and avoid pointing the camera lens at a white wall, or a smooth surface such as glass, or it will cause reflections and then this will happen. If you still have questions, please contact customer ...
What should I do if the night vision view is not clear?
Please kindly check if the camera is pointing to a glass window, a white wall or any other smooth surface. A smooth surface may reflect the infrared lgiht and cause the camera unable to monitor in the dark. You can try to manually rotate the camera ...
Why my camera image is black and white?
Please check your camera's night vision: Tap your camera to the real-time video interface>Tap "Functions" in the bottom right corner>Tap IR Mode to see if it is on NO/OFF/AUTO>Please set it to OFF to see if it'll be color.
The camera is mounted on the ceiling, the image is upside down, how to adjust the image?
Hey there! You can flip the camera screen on the app! ? Here's how: 1. Click "Enter Device" on the app's homepage. 2. Click "..." in the top right corner. 3. Click "Basic function." 4. Turn on Image Flip. Let us know if you need any help! ?