What is the "Account number"?
The account number is the email address you used when you first registered.
Do you still remember it?
(You can look for your usual email address.)
If you have retrieved your account but don't remember your password, you can enter your account in the login interface of the app, click Forgot Password, and then reset your password.
If you really don't remember the account, you can register a new account with a new email, and then reset the camera and rebind the camera.
Related Articles
How do I cancel my account?
If you want to cancel your account, please kindly operate as below steps: 1). Click the "Me" which in the lower right corner in the app control interface; 2).Click on the "Settings" button in the upper right corner 3). Click the account and security ...
If I share account password with others, how can I check their logins?
If you share the account and password to other people, when someone logs into your account, you will receive a notification in the message center like xxxx phone just logged into this account. You can refer to the screenshot below.
Can you reset the password/email for my account?
If you want to change the app password/email, please kindly operate as below steps: 1). Click the "Me" which in the lower right corner in the app control interface; 2).Click on the "Settings" button in the upper right corner 3). Click the account and ...
How can I check if someone else has logged into my account?
Hi, if someone has logged into your app account, you can view the relevant login device on the message page. This is the operation method: 1, go to the home page of the app, and then click the “Messages” icon in the upper right corner; 2, click the ...
What should I do if I don't receive the verification code when I register my account?
Please check your spam for captcha codes or check if your inbox is full. Then add an email whitelist to your mailbox: system.az@notice.2.ismartlife.me; authenticate@mail-we.ismartfav.com. If you still can't receive the verification code, please try a ...