1.Please wipe the lens of your camera to see if the image will get better. 2.Please unplug the camera for 3-5 hours and plug in again to check. If the issue remians or if you still have questions, please contact customer support for further ...
Hey there! You can flip the camera screen on the app! ? Here's how: 1. Click "Enter Device" on the app's homepage. 2. Click "..." in the top right corner. 3. Click "Basic function." 4. Turn on Image Flip. Let us know if you need any help! ?
Since the lights are dark at night, when the camera is turned on for night vision, the camera appears in black and white, can help the camera capture the image better when the ambient light is not good . However, if the environment suddenly appears ...
Please troubleshoot by these steps: 1. Unplug your camera for 2-3 hours, and plug it back to see if it is the same. 2. Find the device ID and contact our customer service for further checking and help. Note: How to find the device ID: 1. Open the ...
Please check your camera's night vision: Tap your camera to the real-time video interface>Tap "Functions" in the bottom right corner>Tap IR Mode to see if it is on NO/OFF/AUTO>Please set it to OFF to see if it'll be color.