What should I do if the camera freezes?

What should I do if the camera freezes?

What should I do if the camera freezes?
Please kindly try the below steps to see if the live videos will load again.
1.Restart Device.
①Click on 'Enter Device' to go to the live feed page.
②Click on '...' the three dots on the top right corner of the live page to enter the settings.
③Scroll down to find 'Restart Device'.

2.Clear Cache file
①Click on 'Me' on the App homepage.
②Click on the gear icon in the upper right corner of the screen to enter the App settings page.
③Select 'Clear Cache'.

If the issue remians or if you still have questions, please contact customer support for further assistance.

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