What should I do if the recording ends every time I leave the App real-time video page?

• Related Articles

• What should I do if the rWhat should I do if the real-time video page keeps loading?

  What should I do if the rWhat should I do if the real-time video page keeps loading? 1.Please check the uploading speed of your current network, the real-time videos need at least 7Mbps to be displayed. 2.Please try to move the camera closer to the ...

• My camera feed is freezing every 3-4 seconds and I have to completely close out the app and restart it over, can you help me?

  1. Restart your camera; How to restart the camera on the App: Please enter your camera to get to the real-time video interface> Tap "..." which is in the top right corner>Scroll down to find "Restart the device" and tap it> Confirm restart 2. Please ...

• How to turn off time/brand water mark when view the live video?

  Please refer to the following steps. 1. Please open the app, and tap/enter on your camera. 2. Click the "..." in the upper right corner, 3. Click "Basic Function Settings", 4. Turn off/on the "Time Watermark".

• How to adjust the camera’s SD card recording configuration?

  If you want to adjust the record setting, please operate as below step: 1). Open the app and click the entering the device 2). Click the "...." which is in the top right corner of the live video interface; 3). Select "Settings" ; 4). Click the ...

• What recording methods does the camera support? How to watch it?

  The smart camera supports three storage mechanisms: 1. Manual recording: it will start recording only when you click the record button on the app, once you exit the app, the recording will end. You can click "Gallery" to view related videos. 2. SD ...