What should I do if the rWhat should I do if the real-time video page keeps loading?

• Related Articles

• What should I do if the recording ends every time I leave the App real-time video page?

  Please check if you are manually pressing the record button on down the real-time video page, if so, it is actually using your phone's screen recording function to screen record the live videos. In this case, it will only work when you stay on the ...

• How to turn off time/brand water mark when view the live video?

  Please refer to the following steps. 1. Please open the app, and tap/enter on your camera. 2. Click the "..." in the upper right corner, 3. Click "Basic Function Settings", 4. Turn off/on the "Time Watermark".

• Why do I go to playback but it says please insert SD card or there is no current video? I have inserted the SD card

  First, please check that you have inserted the SD card into the camera correctly. If so, check that local recoding is turned on and that the relevant recording mode is selected so that the camera can automatically record video that you can view in ...

• How to download/delete cloud video?

  If you want to download/delete cloud video, please open the APP, enter the device, after that click cloud storage, then click the video you want, then click delete or download icon to delete or download.

• I've added several cameras, can I look at them on one screen at the same time?

  If you want to view the camera at the same time, you can click the multi-view to view, please open the APP and click the "+" in the upper right corner, and then click multi-view. Please refer to the screenshot below.