Why do I go to playback but it says please insert SD card or there is no current video? I have inserted the SD card

Why do I go to playback but it says please insert SD card or there is no current video? I have inserted the SD card

First, please check that you have inserted the SD card into the camera correctly. 

If so, check that local recoding is turned on and that the relevant recording mode is selected so that the camera can automatically record video that you can view in playback.

You can operate according to the following steps: 

1. Open the real-time video interface, 

2. Click the edit icon in the upper right corner, 

3. Click Recording Settings, 

4. Turn on the Local recording, 

5. Click the recording mode, 

6. Select Non-Stop or Event recording 

(Non-Stop refers to all day recording, when the memory card capacity is full, it will automatically overwrite the first day's recordingļ¼ŒEvent recording refers to recording when an object moves).


    • Related Articles

    • The camera does not recognise the SD card?

      Please follow the steps below to troubleshoot: 1)Please check whether the SD card is inserted correctly and whether the front and back of the SD card are inserted correctly; 2)Whether the SD card format is correct; 3)Please take out the SD card again ...
    • How to download/delete videos on SD card?

      If you want to download/delete SD card videos, please open the app, enter the device, then click function, click ‘Playback’. Then select the video you want, and click delete or download icon to delete or download. Meanwhile, you can also choose to ...
    • What should I do if the SD card cannot be recognized after inserted in?

      First, please kindly check the storage capacity of your card,currently the cameras can only accept the micro SD cards from 4GB to 128GB. If your card is between 4GB to 128GB, but the camera still cannot read it, please insert the card to a computer ...
    • Does the video recorded on the SD card support viewing on the computer?

      Sorry, due to the privacy of SD card video, it can only be viewed in the “Playback”function of the app.
    • How to save SD card storage on phone?

      If you want to save the sd card video on your phone, First of all, please click on playback to enter the playback page and then check if there is a download button to download the video for saving. Some cameras playback with download video function. ...