Why the detected motion images will not load out on the notification/message center?
Please Clear the App cache.
How to clear the App cache: Tap "Me" in the bottom right corner>Tap the "Hexagon icon">Tap “Clear Cache”>Cache cleared successfully.
If it is still the same, please contact our customer service for further help.
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How can I get motion notifications on my mobile device?
When a motion is detected and the device is well set up, you will receive a notification on your phone according to the notification type. If you want to receive notifications, please make sure you have done the following tips: Phone Settings 1. ...
How can I record only when motion is detected?
If you want to record when detection the movement, you can use the micro sd card or cloud to record. Our cameras support micro sd cards and the cloud to record video automatically. The SD card storage supports "Event Recording" and "Non-stop ...
How to record only when motion is detected?
If you want to record when camera detects the movement, you can use the micro sd card or cloud to record. Our cameras support micro sd cards and the cloud to record video automatically. The SD card storage supports "Event Recording" and "Non-stop ...
What should I do if the camera detects motion but not following them?
Please check if Motion Tracking function has been activated. Also, please note that the camera can only track mitions horizontally but not vertically . ①Enter the live stream page, click the rightmost functions button on the down side. ②Scroll down ...
How to set the camera light to turn on when motion is detected?
Please adjust the night vision mode to smart mode. Please refer to the following method: 1, click "Enter Device" on the homepage of the app. 2, click “Function” in the lower right corner; 3, click “night vision mode”; 4, select smart mode.